Recruitment & Training

While state of the art equipment is a plus in the industry, your human resource quality has a significant effect on the success of your business. Most viable businesses fail or struggle to stay afloat due to weaknesses in their human resource pool. We offer recruitment & training services, as well as specialized courses and modules for you and your employees. Our training is backed by years of experience, excellence in performance, certification and a deep understanding of the field.

We have a strict and thorough recruitment process that provides you with the cream of the crop. Having a recruiter that specializes in spa consultancy gives you the advantage of well-chosen and well-trained staff. Do you already have your team? We can work with them too. Our training and educational programs can be tailored to suit your team’s schedule and rate of learning. For a list of training programmes available.

Technical Training

Body treatment (massage therapy & body scrub)
- Health & safety, Spa environment, professional image and consultation
- Understand contra-indications that prevent or restrict treatment (requiring medical permission)
- Anatomy & Physiology of the body
- Preparation for body treatment including appropriate selection of products.
- Application of the body treatment routine (including body scrub, Hot stone massage, Swedish massage)
- Practical massage techniques including body use and self-awareness
- How to conclude with homecare and aftercare advice including retail sales and further treatment planning
Basic Skin care
- Health & safety, Spa environment, professional image and Skin consultation
- Cleansing, toning, skin analysis, exfoliation, extraction, facial massage, specialised mask, including eye, face and lip care.
- Understand contra-indications that prevent or restrict treatment (requiring medical permission)
- Anatomy & Physiology of the skin
- Skin Diseases & Disorders (Acne, Hyper/Hypopigmentation, etc)
- Preparation for facial treatment including appropriate selection of products for the correct skin type and conditions (cleanse, tone, exfoliate, masks, massage mediums, moisturizers, eye & neck products)
- Application of the facial treatment routine
- How to conclude with home-care and aftercare advice including retail sales and further treatment planning.
Advanced skin care
- Facial Electrical Treatment: High Frequency Machine * Galvanic machine * Vacuum suction * NMES * Advanced client consultation techniques * Cosmetic Peeling * Microneedling * Derma-planing
- Sun and Sun Damaged Skin
- Pregnancy and Skincare
- Common Cosmetic Ingredients used in skincare products
- Terms used in Cosmetic surgery
*Kindly note: This course is for spas that have the machines and equipment
Waxing
- Structure and anatomy of the hair and hair follicle
- Hair growth cycle
- Contra-indications for waxing
- Pre & Post Care treatment
- Equipment and products needed
- Setting up your room and work area
- Sanitation and Hygiene Step by step guide for waxing individual parts of the body including:
  1. 1⁄2 leg
  2. Foot and toe wax
  3. Full leg
  4. Bikini/Brazilian/Hollywood wax
  5. Underarm Wax
  6. 1⁄2, 3/4 and full arm wax
  7. Lip & Brow wax
  8. Back and shoulder wax (men)
  9. Chest and stomach wax (men)
Makeup Artistry
- Skin Preparation (Hydrating and Priming)
- Foundation application and Color correcting
- Contouring (shadows and highlights)
- Finishing (blush, setting, etc )
- Brow sculpting
- Eyeshadow application
- Eye liner and Mascara technique
- Eyelash application
- Lip lining
- Lipstick application
Manicure / Pedicure
- Health & safety, Spa environment, professional image and consultation
- Understand contra-indications that prevent or restrict treatment (requiring medical permission)
- Anatomy & Physiology of the nail
- Preparation for hand & foot treatment including appropriate selection of products.
- Application of the hand & foot treatment routine
- Practical techniques and self-awareness
- How to conclude with home-care and aftercare advice including retail sales and further treatment planning.
Specialized product training (Cirepil, Lamelle, Elim)
- How to use each product
- Chemical composition of products and their effects
- How to create personalized treatments for clients
Management software training
- Installation of ESP spa management software
- Update of management software
- Staff training in software use

Operational Training

Spa Therapist Development (Level I)
- First impressions
- Communication
- Consistency
- Professionalism
- Client Consultation
- Client Care
- After Care
- Lasting Impression

Master Retail Training (LEVEL II)

Management TRAINING (LEVEL III)

First Aid (in partnership with certified personnel)

Cross-training

Cross-training as a business practice is where one person is trained in more than one area of a business. For example, a massage therapist can also be trained as a manicurist and a makeup artist. Cross-training will benefit your business in numerous ways. Receiving training in the different areas of practice, maximizes your investment in education, enables you to have a thorough understanding of different parts of a business, and also provide support in multiple areas when needed. This form of training is not restricted to therapists only, but recommended for managers as well.